On dispatch of your order, you will receive a shipping confirmation email with your carrier information and tracking number. Please check your Junk/Spam folder if you do not see it in your inbox.

We may switch couriers from time to time to ensure the best possible service and competitive pricing for our customers.

You can check the expected dispatch times on our Dispatch Timeline. Shipping prices are calculated based on the weight, size of the order, and the shipping destination at the Checkout Page.

Your order may be subject to customs and import duties upon arrival in your country. Hoovox is not responsible for any taxes or duties charged by your customs office, and payment will be necessary to release your order from customs.

Hoovox is not liable for refunds or returns if the customer refuses to pay customs or import duties charged by their country upon the arrival of the shipment.

For further assistance, please contact us at info.hoovox@gmail.com or call us at 03227707988.